Terms & Condition

1. GENERAL

(1) In these Terms and Conditions the following expressions shall have the following meanings:

(a) "Customer" shall mean you and all other persons who purchase the products under your Login.

(b) "Intellectual Property" shall mean all intellectual property rights of whatsoever nature, including (without limitation) patents, designs, present and future trademark or copyright, whether or not registered or registrable by any means, and the right to file an application for registration thereof.

(c) "Login" shall mean a Customer's membership number and access to Waroengindo.com.sg under that Customer's registration.

(d) "Product/Products" shall mean any and all the products for sale by Waroengindo.com.sg.

(e) "Waroengindo.com.sg” or “Belanja” shall mean Waroengindo.com.sg under management of Waroeng Indo Pte Ltd who is the seller of the products by Waroengindo.com.sg online store.

(f) "Waroengindo.com.sg " shall mean this Internet site or catalogues owned by Waroeng Indo Pte Ltd and the medium by which Products are offered for sale by Waroeng Indo Pte Ltd to the Customer.

(2) All the Products sold by Waroengindo.com.sg and Waroeng Indo Pte Ltd through this site/catalogue are sold subject to these Terms and Conditions. By submitting your order for processing by Waroengindo.com.sg, you confirm and affirm that you have read, understood and agree to the Terms and Conditions in the form in which they appear at the time your order is submitted for processing.

(3) These terms and conditions shall prevail over any other document purporting to have a contractual effect.

(4) The Customer shall agree to complete the registration process according to Waroengindo.com.sg requirements as stated on this site/catalogue. The Customer shall provide Waroengindo.com.sg with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, address, telephone and fax numbers (optional) and e-mail address.

(5) Registration to open mainly to residents in Singapore aged 18 and above. Waroengindo.com.sg has the absolute discretion to refuse the registration of a potential customer for any reason whatsoever and to terminate the registration of any of its Customers for any reason whatsoever.

(6) The Customer will be liable for every order made under his Login and agrees to indemnify Waroengindo.com.sg for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information.

(7) The Customer may place his order via http://www.waroengindo.com.sg anytime, and will receive a confirmation of order through email. For clarification, such confirmation of receipt of orders does not guarantee stock availability.

(8) For local orders below S$35.00, there will be a delivery charge of S$5.00 per order. For local orders of S$35.00 and above, there will be free delivery unless a special arrangement is necessary, such as excessive weight, special delivery timing, location, etc. Waroengindo.com.sg shall make every effort to fulfil orders placed by Customers through the website , but Waroengindo.com.sg shall not be liable to any person if it shall decline to fulfil an order for whatever reason, or if it is unable to supply an order because of an unforeseen change to the Products (as the case may be), or because the Products may be unavailable.

(9) Purchasing at Waroengindo.com.sg is possible after the customer registered and put down their relevant information. The Customer shall ensure that his userID and password are kept strictly confidential to prevent unauthorized use. Waroengindo.com.sg shall use its best endeavors to prevent any unauthorized entry to the internet site. However, Waroengindo.com.sg shall not be liable for any damages or losses whatsoever if any third party gains unauthorized access to the Waroengindo.com.sg internet site.

2. PRICE

(1) Waroengindo.com.sg shall make every effort to ensure that the prices, details and sizes of Products detailed by the online store are correct but it reserves the right to vary the price and other details of the Products without notice.

(2) Not all Products sizes will correspond exactly to the description offered on-line. Waroengindo.com.sg reserves the right to provide the nearest size of Product at the nearest price.

(3) Discrepancies between the on-line bill/order price and the final bill may be due to out-of-stock products, substitutions, special offers, daily price changes and weighed items. Waroengindo.com.sg reserves the right to adjust the final bill after the on-line bill/order price is presented or conveyed to the Customer and such adjustments shall be marked on the final bill presented to the Customer at the time of delivery.

(4) In the event of different special offers or promotions being made available to the Customer simultaneously for the same Product, the Customer may elect one such offer or promotion per Product but shall not be entitled to a combination of all such offers or promotions per Product.

(5) If the Customer requests a variation to the order which Waroengindo.com.sg accepts then the price payable for the order will be adjusted accordingly to reflect the variation and shall be recorded on the final bill presented to the Customer at the time of delivery.

(6) Waroengindo.com.sg may from time to time set credit limits for individual Customers and it reserves the right to limit sales including the right to prohibit sales to re-sellers.

3. PAYMENT

(1) Payment for Products ordered through Waroengindo.com.sg can be made by the VISA and Mastercard. Cheque payment shall be sent to the specified address and received by Waroengindo.com.sg before items are shipped to delivery address. Cash on delivery or cheque on delivery may also be affected as an accepted mode of payment with management discretion.

(2) Waroengindo.com.sg may change at any time the method by which payments for orders may be effected and such changes may be notified to the Customer by e-mail, mail shots or by placing a notice to this effect on the internet site.

4. DELIVERY

(1) Waroengindo.com.sg shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address (specified by the Customer on the registration form) but Waroengindo.com.sg shall not be liable for any delays in its delivery services, if the delay has been due to causes beyond the control of Waroengindo.com.sg.

(2) Waroengindo.com.sg will only effect delivery to mainland Singapore. Additional entry charges will apply for delivery to Sentosa Island, Jurong Island and any other Restricted-Entry locations in Singapore. The customer will be responsible to pay the additional charges by cash reimbursement upon order delivery. Refer to clause 4.(6) for international shipment.
Delivery Information :-
Any orders logged within working hours (9:00am to 5:30pm) will be processed within 36 hours. Delivery is arranged only after payment is confirmed. Delivery will take 1 to 5 business days before reaching destination address.

Delivery Charges
For order value of $35.00 and above per delivery $0.00
For order value less than $35.00 per delivery $5.00


(3) No delivery services shall be available on Sundays & Public Holidays and bulk orders (as determined by Waroengindo.com.sg in its sole discretion) shall be delivered 2 days after such orders. Request for off-hours delivery will be considered on a case to case basis and shall incur a minimum of $20.00 excess charge.


(4) The Customer is to notify Waroengindo.com.sg immediately of a change to his delivery address and contact number.

(5) Waroengindo.com.sg reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer's credit worthiness or if the Customer does not effect payment upon delivery.

(6) International shipment will be affected for non-singaporean addresses and ordered goods will be carried by SingPost Worldwide Courier Service. Rates and Terms & Condition of Carriage by SingPost apply to all internationally shipped goods. Belanja is not liable for damages to goods occurring during delivery by a third party vendor.

5. VARIATION / CANCELLATION OF ORDER

(1) The Customer may vary or cancel the order up to the point in time that Waroengindo.com.sg has commenced processing the order and the Customer will not incur any cost in doing so.

(2) Subject to the Customer's consent, Waroengindo.com.sg may substitute a Product for another similar Product if the initial Product ordered by the Customer is unavailable.

(3) If there is no prior consent from the customer for a substitution, no substitution shall be made.

6. PROPERTY RISK

(1) All risk in the Products shall pass to the Customer upon delivery to the Customer's delivery address but Waroengindo.com.sg shall retain title in the Products until such time as payment for the Products has been effected.

7. RETURNS OF PRODUCTS / REFUNDS

(1) Not all pictures of Products on this site/catalogue will correspond exactly to Product description. In such cases the written description of the Product is the more accurate. The Customer shall not be entitled to return a Product simply because it does not correspond exactly to its on-line catalogue picture.

(2) Waroengindo.com.sg shall use its best efforts to ensure that orders are correctly fulfilled and shall deal with any discrepancies in the following manner, provided they are reported either by e-mail at customercare@Waroengindo.com.sgThis email address is being protected from spam bots, you need Javascript enabled to view it or by using Waroengindo.com.sg telephone hotline (phone) (65) 6842 5860 by the next working day of delivery of the Products:

(a) if any Product proves to be out of date, or if a Product which was ordered and invoiced is not included in the delivery, or if the wrong Product is delivered, Waroengindo.com.sg shall either refund to the Customer the value of that Product, or replace the Product.

(b) if any Product which was not included in the Customer's order is delivered to the Customer by mistake, Waroengindo.com.sg reserves the right to collect the wrong Product.

(c) if the Customer has been charged for a Product which has not been delivered, Waroengindo.com.sg shall refund to the Customer the value of that Product as originally charged to the Customer.

(d) If a Customer is charged more than the value of a Product, Waroengindo.com.sg shall refund to the Customer the difference.

(3) Refunds shall be made in any mode of payment deemed suitable by Belanja.

(4) Refunds shall not be given for products that have had its original packaging tampered by the customer. Any visible sign of container opening or actual product usage render the product ineligible for refund. The manager shall reserve all rights and discretion in refund dispute cases.

(5) All replacements of Products shall be effected in the shortest time possible of the Customer requesting the replacement in accordance with Clause 7.2.

8. WARRANTIES

(1) To the extent permitted by law, all warranties, descriptions, representations or advice given as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to sample, merchantability or otherwise of the Products supplied, are expressly excluded.

(2) No agent or representative of Waroengindo.com.sg is authorized to make any warranties, representations or statements regarding the Products and Waroengindo.com.sg shall not in any way be bound by any such unauthorized warranties, representations or statements.

9. LIABILITY

(1) The liability of Waroengindo.com.sg whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of Waroengindo.com.sg’s obligations hereunder shall not in any event exceed an amount equivalent to the price of the Products.

(2) Waroengindo.com.sg shall not be liable for any consequential, indirect or special damage or loss of any kind whatsoever nor shall Waroengindo.com.sg be liable for any damage or loss caused by the Customer's servants, agents, buyers or other persons whatsoever.

(3) The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that Waroengindo.com.sg assumes no obligation or liability for any advice or information given with the Products and Waroengindo.com.sg shall not be responsible for any inaccuracy or misstatement of any such information. The Products shall be accepted by the Customer entirely at the Customer's risk.

10. SPECIAL PRODUCTS

(1) If the Customer's order includes any tobacco product then the Customer warrants that he/she is 18 years of age or over and legally entitled to purchase any tobacco product.

(2) If the Customer's order includes any liquor product the Customer warrants that he/she is not under the age of 18 years and is legally entitled to purchase any liquor product and that he/she is not under the influence of alcohol at the time of placing the order.

(3) The Customer shall ensure that no person or persons shall use his/her Login to purchase tobacco products or alcohol if that person or persons cannot satisfy Clauses 10.1 and 10.2.

11. INTELLECTUAL PROPERTY

(1) All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to Waroengindo.com.sg shall at all times remain the property of Waroengindo.com.sg.

(2) Waroengindo.com.sg and other parties own the trade marks, logos and service marks displayed on this site/catalogue and/or in connection with the Products and Customers and on-line visitors are prohibited from using the same without the written permission of Waroengindo.com.sg or such other parties.

12. FORCE MAJEURE

(1) If the performance by Waroengindo.com.sg of its obligations is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the government of Singapore or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Waroengindo.com.sg), Waroengindo.com.sg shall be excused from such performance to the extent of such prevention.

13. VARIATION OF TERMS AND CONDITIONS

(1) Waroengindo.com.sg reserves the right to amend these Terms and Conditions in its sole discretion. Waroengindo.com.sg may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and Waroengindo.com.sg shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.

14. APPLICABLE LAW

(1) These Terms and Conditions shall be governed by the laws of Singapore and the Customer and Waroengindo.com.sg agree to submit to the jurisdiction of the Singapore courts.

15. PERSONAL DATA

(1) The Customer authorises Waroengindo.com.sg to collect, retain and use personal information about the Customer for the following purposes:-

(a) Undertaking any dealings or transactions with the Customer and providing continuous services to the Customer;

(b) Enforcing of any legal or other rights Waroengindo.com.sg may have against the Customer in any manner that it sees fit;

(c) Assessing the Customer's credit-worthiness;

(d) Making such disclosures as may in Waroengindo.com.sg’s opinion be required for any of the above purposes;

(e) Sending the Customer any advertising and/or promotional material;

(f) Designing services for Customers;

(g) Conducting research, such as research which determine which areas are not meeting the Customers' needs;

(h) Customising pages for Customers and putting together Customer shopping lists;

(i) Notifying Customers of special offers or new Products;

(j) Notifying Customer of up-dates to this site/catalogue;

(k) Performing statistical and analysis of Customers' behaviour and characteristics in order to measure interest in and use of the various areas of this site and providing this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners

(2) The Customer further authorises Waroengindo.com.sg to collect personal information about the Customer from the Customer or any other source available to it including but not limited to credit referral agencies, the Customer's bank (present and past) and other suppliers or products and services to the Customer and other persons or companies with whom the Customer will have been associated.

(3) The Customer is aware that in the event that sufficient personal information is not supplied, or is not satisfactory to Waroengindo.com.sg then his/her application for registration to Waroengindo.com.sg may not be accepted.

(4) The Customer is aware that any personal information supplied by the Customer will be retained by Waroengindo.com.sg and will be accessible to Waroengindo.com.sg’s employees and other persons or bodies corporate engaged by Waroengindo.com.sg for or in relation to any of the purposes listed in Clause 15(1) above, or to third parties as stated in Clause 16 below and the Customer authorises Waroengindo.com.sg to disclose all or any part of any personal information provided by the Customer to such third parties.

(5) The Customer acknowledges that Waroengindo.com.sg shall retain all personal information supplied by the Customer and unless otherwise notified to Waroengindo.com.sg, may continue to contact the Customer with marketing information even after the Customer's registration is cancelled.

16. CONFIDENTIALITY

(1) Waroengindo.com.sg does not sell, rent or lease its Customer lists to third party.

(2) Personal data held by Waroengindo.com.sg relating to its Customers or to visitors to this site will be kept confidential unless Waroengindo.com.sg has Customer's consent otherwise but Waroengindo.com.sg may provide this information to third parties including but not limited to Waroengindo.com.sg’s advertisers, associated companies or trusted contractors/agents or other network operators who perform certain tasks for Waroengindo.com.sg in connection with the provision of Waroengindo.com.sg’s services to its Customers and to visitors to this site. All such third parties are prohibited from using Customer's personal data except to provide the requisite services to Waroengindo.com.sg and they are required to maintain the confidentiality of such data.

(3) Any questions, comments, suggestions or information other than personal data sent or posted to this site, or any part of this site by online Customers and visitors will be deemed voluntarily provided to Waroengindo.com.sg on a non-confidential and non-proprietary basis. Waroengindo.com.sg reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufactured and marketing of products and services and to meet Customer needs.

(4) Waroengindo.com.sg will disclose Customer's personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:-

(a) Comply with legal process served on Waroengindo.com.sg or the company;

(b) Protect and defend the rights or property of Waroengindo.com.sg; and

(c) Act under exigent circumstances to protect the personal safety of users of Waroengindo.com.sg, the internet site or the public.

17. SAFETY OF PERSONAL DATA

(1) All reasonable efforts are made by Waroengindo.com.sg to ensure that any personal data held by it is stored in a secure and safe place and no unauthorised access will be made by Waroengindo.com.sg to Customer's computer or browser.

18. LINKS

(1) The Waroengindo.com.sg internet site may contain links to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, the Customer leaves Waroengindo.com.sg site and Waroengindo.com.sg does not exercise control over any personal data or any other information the Customer gives to any other entity after leaving the site and access to such site or page is at the Customer’s own risk for which Waroengindo.com.sg disclaims all responsibility and liability.

19. CONTENT

(1) All reasonable efforts are made to ensure that the information provided on this site/catalogue is correct and up-to-date. However, Waroengindo.com.sg disclaims all implied and/or express warranties and makes no representation as to the accuracy or completeness of any information on the site/catalogue. Waroengindo.com.sg takes no responsibility and assumes no liability for the content of the site/catalogue or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint. (See also without limitation the words in capitals below)

20. LIMITATION OF LIABILITY

(1) By accessing and using this Waroengindo.com.sg internet site/catalogue, the Customer acknowledges and accepts that the use of the site/catalogue is at the Customer’s own risk. Waroengindo.com.sg shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to use the site/catalogue. Without limiting the foregoing:

THIS SITE/CATALOGUE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE , PRIVACY OR NON-INFRINGEMENT.
WAROENGINDO.COM.SG HAS NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENTS OF THE SITE/CATALOGUE.
WAROENGINDO.COM.SG ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE SITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE SITE/CATALOGUE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR, NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE SITE/CATALOGUE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM THE SITE/CATALOGUE.